Help and contact

Email game.support@starlabsystems.uk with the game's name, your phone model and what happened. We reply within a few working days.

Common questions

Why can't I watch an ad to continue?: The offer only appears when an ad has loaded. With no internet connection, or when no ad is available in your area right now, the game skips the offer and shows your results. Try again in a little while.
I closed the ad early and got nothing.: Rewards are given only for ads watched to the end. Closing early never costs you anything else.
How do I change my ad privacy choice?: In the UK, EEA and Switzerland, open the game's menu and tap "Privacy and ad settings". You can also reset your advertising ID in Android Settings > Privacy > Ads.
Where is my saved game?: On your phone only. Clearing the app's storage or uninstalling the game deletes it. We have no copy.
How do I get off a leaderboard?: Leaderboards use Google Play Games. You can hide or delete your Play Games profile in the Play Games app or your Google Account.

The game ended but a piece looked like it fits.: Pieces can't be rotated. If none of your remaining pieces fits as shown, the run ends. Send us a screenshot if you think it's wrong.
Can I play offline?: Yes. Ads need a connection, so offers don't appear offline.